Multifactor Authentication (MFA) for Public Access: CM/ECF and PACER users were previously encouraged to enroll in multifactor authentication (MFA). Unfortunately, the PACER Service Center is now experiencing long call wait times due to the enforcement of new security features, including updated password standards and MFA.
To help mitigate the wait times, enforcement of the updated password standards has been temporarily delayed. In addition, the PACER Service Center asks that only users who receive a prompt to enroll in MFA when they log in do so. If you do not receive an MFA enrollment prompt, no action is necessary. Please do not contact the PSC with questions about MFA until you are required to enroll. This ensures support is available for those who need it. Some common questions are answered on the list of MFA Tips and Resources. The PSC also seeks feedback regarding MFA options using this short survey.
2April2024
